Applications are invited for the Health Service Executive (HSE) National Human Resources Accredited Coach Training Programme


I am delighted to advise that applications are now open for the HSE National Human Resources Accredited Coach Training Programme.


The launch of the HSE National Human Resources Accredited Coach Training Programme is a significant development for our Health Service and further supports the Health Services People Strategy and our National Human Resources Coaching Service.


This training programme is targeted at all staff who wish to develop their coaching skills in order to become an internal coach within the Health Services.  The programme is accredited by the International Coach Federation (ICF) with 100 hours of Approved Coach Specific Training Hours (ACSTH).  This means certificate graduates will have met the training requirements for ICF accreditation at Associate Certified Coach (ACC) level.


Participants must have Line Manager support and have completed the necessary Applicant and Line Manager Undertaking Agreement (see Application Form) prior to commencing the programme.


The aim of our National Human Resources Coaching Service is to enhance employees’ capacity to lead and flourish within their role in order to support the provision of safer better healthcare for all.   This will support organisational transformation with the ultimate goal of improving patient/client experience and employee job satisfaction.


It is with great pleasure I can announce this service has been recognised externally, on a number of occasions, for its work and is currently a finalist in the ICF International Prism Award 2018.  This prestigious global award honours businesses and organisations with coaching programmes that


  • Fulfil rigorous professional standards
  • Address key strategic goals
  • Shape organisational culture
  • Yield discernible and measurable positive impacts


The National Human Resources Coaching service has been shortlisted with the following companies for the ICF International Prism Award 2018 :-


  • Airbus
  • Co-operative Bank of Kenya
  • University of British Columbia



In December 2017 the service received the ‘Organisation Coaching Culture Award’ also from the ICF.   The ‘Organisation Coaching Culture Award’ recognises the exemplary commitment to building a strong, professional coaching culture in organisations and is a testament to the value that the National Human Resources Division places on Coaching.


The National Coaching Service, which is managed by the HSE National Human Resources Division, Workplace Relations Unit, complements and supports the key elements of the HSE People Strategy 2015-2018.


People Strategy


The Health Services People Strategy 2015-2018 Leaders in People Services outlines

The importance of developing coaching and mentoring as a key leadership and line management support in facilitating improved performance and service developments (Action 3.14 Learning & Development)


Prioritising learning and development supports for Hospital Group (HG) and Community Health Organisation (CHO) management teams at required levels, by offering the  provision of coaching and mentoring, is another key focus area of the strategy- (Action 1.7.2 Leadership & Culture Work Plan)  


Increasing the focus on multi-disciplinary development to enhance the patient experience, support team working/collaborative practice and bring about evidence based service improvements by offering coaching and mentoring supports (Action 3.6 Learning & Development Work Plan)


Work with professional bodies and staff representative associations to develop Continuous Professional Development responses that support improved performance. (Action 3.15 Learning & Development Work Plan)


Support staff to achieve professional registration and credentialing. (Action 3.16 Learning & Development Work Plan)


Sláintecare Report


The Sláintecare Report (May 2017) recognises the need for the HSE to develop ‘well-trained and well-motivated staff deployed in a targeted way to deliver care in the most appropriate care setting and that the Irish health system becomes a place where people feel valued and want to work’.   Our National Human Resources Coaching Service supports this view.



Programme Design and Structure


This very practical yet stimulating programme is designed to integrate theory, practice, assessment and feedback by blending face to face experiential learning with lectures, group work and on line activities.  With a strong emphasis on learning through the process of doing participants will develop their coaching skills in a safe environment designed to encourage and support them while also stretching and challenging them to tap into their true potential.  Participants will also have the opportunity to assimilate and integrate their learning from one module to the next.


Application forms and an Applicant Guide are available on the intranet using the following link


The closing date for receipt of applications is 5pm Friday 31st August 2018.


I strongly encourage staff to participant in this development programme.


If you require any further information please contact National Human Resources, Workplace Relations Unit via email to or Phone 046-9251790 (Option 5)